Structure, content, catalog and conversion
Websites start from structure and content. E-commerce adds products, payments, delivery, billing, emails and order testing.
How we work
From problem and idea to launch and evolution
We work in stages, with clear objectives, responsibilities and deliverables. The process differs between a recurring website, application or service, but each project goes through clarification, validation and documented decisions.
For complex projects or taken over from another supplier, the first stage can be an audit or a paid discovery.Why do we have a lawsuit
Clarity early on reduces costs and bottlenecks later
A digital product involves decisions about users, content, data, permissions, payments, integrations, infrastructure, and acceptance criteria. When these remain unclear, misjudgments and functionalities arise that do not solve the real problem.
The process in brief
Seven stages, an easy-to-follow route
Phases can be compressed or expanded depending on complexity. However, the order of decisions remains important.
- 01
Clarification
The problem, the objective, the users and the context.
- 02
Analysis
Requirements, data, technology and risks.
- 03
Definition
Scope, deliverables, responsibilities and estimate.
- 04
Design
Architecture, content, flows and design.
- 05
Implementation
Development, integration and demos.
- 06
Validate and release
Controlled testing, acceptance and release.
- 07
Continuity
Stabilization, maintenance and evolution.
Process adapted to the project
Not all services follow exactly the same route
A website does not have the same dependencies as a SaaS application, an integration or a recurring campaign.
Discovery, MVP, data and roadmap
Software products may require prototyping, architecture, roles, billing, staging, and multiple releases.
Data mapping and exception handling
Documentation, sandboxing, rate limits, retry, reconciliation, monitoring and manual fallback become essential.
Continuous auditing, prioritization and optimization
SEO, Ads, maintenance and continuous development use recurring cycles of measurement, intervention and reporting.
The stages of collaboration
What happens from the first discussion to post launch
We've grouped close steps together to keep the page scannable without obscuring important responsibilities.
01–02
Clarification, audit and discovery
We reduce the unknowns before bidding
We clarify the goal, users, current situation, budget and dependencies. For complex projects we check processes, code, infrastructure, data and risks.
- recommended direction or justified refusal;
- report, backlog, wireframe or takeover plan;
- the audit is not supposed to be free.
03–04
Scope, offer and kickoff
We turn requirements into boundaries and responsibilities
We define deliverables, exclusions, milestones, costs, external services, acceptance criteria, and client dependencies.
- contract and payment terms;
- responsible, channels and pace of communication;
- repository, staging and controlled access.
05–06
Architecture, UX and design
We validate the flow before multiplying the implementation
We prepare the information structure, data model, flows, wireframes and design required for the project. The number of feedback rounds is set in the offer.
- reinforced feedback, not conflicting instructions;
- phased approvals;
- major changes may require reassessment.
07–08
Development, integration and testing
We build iteratively and demonstrate progress
We implement the agreed functionality, integrations and infrastructure. Testing covers critical flows, permissions, devices and acceptance criteria.
- versioning and code review adapted to the project;
- internal testing and client testing;
- bug, improvement and new feature are treated differently.
09–10
Launch and stabilization
We publish controlled and track real behavior
We prepare production, backup, DNS, tracking and recovery plan where relevant. After release we handle eligible bugs in deliverables.
- phased rollout when risk requires it;
- monitoring and corrections during the agreed period;
- stabilization does not automatically include new features.
11
Continuous maintenance and development
We separate operation from product development
Maintenance keeps the system healthy. Continuous development adds new features, enhancements and releases based on a prioritized backlog.
Responsibilities
A project works when both parties know what to do
The exact responsibilities are set out in the offer and contract, not assumed.
Background, decisions and materials
- designate a person in charge;
- provide content, data and access;
- reinforce feedback;
- validate legal and commercial requirements;
- test and approve deliverables.
Analysis, implementation and transparency
- document the scope and assumptions;
- report progress and bottlenecks;
- deploy and test deliverables;
- protect incoming access;
- prepare the agreed teaching.
Project control
Feedback, changes and costs without guesswork
These rules protect both the customer's budget and the quality of the delivery.
Consolidated feedback
A supervisor centralizes observations and approvals are kept in the agreed channel.
Change request
The new requirement is described, analyzed, re-estimated and implemented only after approval.
Separate costs
Hosting, licenses, processors, messaging and other external services are highlighted separately.
Dependent terms
The schedule also depends on accesses, materials, feedback, approvals and the response of external suppliers.
Existing project
Takeover starts with an audit, not a promise
We check the repository, dependencies, infrastructure, databases, deployment, security, logs and documentation before confirming what can be retrieved.
- takeover in current form;
- remediation before development;
- staged migration or rebuild;
- justified refusal when the risk cannot be controlled.
The initial qualification discussion is used to briefly understand the project and determine the next step. Consulting, auditing and discovery that produce deliverables are estimated separately.
For simple projects we can communicate an indicative interval. For applications, integrations, custom platforms or existing projects, the price is set after clarifying the scope and risks.
Yes, when they include research, audit, architecture, backlog, wireframes, report or other deliverables that reduce project risk. The conditions are stated before the start.
Duration depends on complexity, content, accesses, integrations, feedback and approvals. The offer specifies a range and the dependencies that may influence the timing.
Objective, current context, materials available, relevant examples, accesses that can be provided, an internal lead, budget and indicative timeframe.
Yes. New requirements are documented as change requests, analyzed, re-estimated and implemented after approval of cost and time impact.
The number and type of rounds are set out in the offer. Feedback must be consolidated by the project manager to avoid conflicting instructions.
Liability is set out in the offer. Docodex may structure content or include dedicated services, but materials and final approval remain clearly delineated.
We recommend that the customer organization owns the critical accounts. Docodex can help with selection and setup, and recurring costs are highlighted separately.
The rights, the repository, the reusable components and the terms of delivery are determined contractually, after the fulfillment of the obligations and in compliance with the third-party licenses.
Yes, after an audit of the code, infrastructure, data, dependencies, documentation and accesses. The audit determines what can be taken over and what needs to be fixed.
Yes. Stabilization of deliverables, technical maintenance and development of new functionality are different activities and are delimited in the offer or in a separate service.
Eligible errors in the deliverables are handled during the stabilization period or according to the contract. Changes, improvements and new functionality are estimated separately.
Only if there is a service with explicitly contracted coverage and SLA. A standard maintenance subscription does not automatically imply permanent intervention.
Complete the offer request or schedule a discussion. We clarify the current situation, the objective and the available information, and then recommend the next step.
Next step
Do you have an idea, an existing project or a process that needs to be digitized?
Tell us what you want to achieve, what exists now and what the known constraints are. We recommend the direction and information necessary for a responsible estimate.