GDPR

1. Your rights

According to Regulation (EU) 2016/679, you have the right to request access to your data, rectification of incorrect data, deletion of data, restriction of processing, portability of data, opposition to certain processing and withdrawal of consent where the processing is based on consent.

2. How to send a request

For GDPR requests, you can contact us at office@docodex.com. Please state clearly which right you wish to exercise and the contact details for the answer.

3. Identity verification

For data protection, we may ask for additional reasonable information to verify the identity of the applicant, especially when the request concerns customer accounts, documents, invoices, contracts, tickets or fiscal data.

4. Deadline for response

We will respond within the applicable legal term. In complex situations, the term can be extended according to the law, in which case you will be informed.

5. Limitations

Complete deletion can be limited when there are legal, fiscal, contractual obligations, archiving obligations, the defense of legal rights or the need to keep evidence of collaboration.

6. Audit consent

Website forms include GDPR checkboxes where necessary. The system can keep the consent audit: form, version, date, IP, user-agent and accepted categories.

7. Authority

If you are dissatisfied with the answer, you have the right to contact the National Supervisory Authority for the Processing of Personal Data.